Capped vs. Uncapped OTE in Sales
Capped OTE places a fixed limit on how much a sales rep can earn in commissions, even if their performance exceeds expectations. This approach helps organizations maintain predictable budgets, ensuring they don’t overspend on commissions. However, capped OTE can demotivate top performers once they reach the limit, potentially leading to reduced efforts and disengagement.
Uncapped OTE, on the other hand, allows sales reps to exceed their projected earnings by achieving higher performance levels. This model incentivizes high performers, driving them to push boundaries and strive for exceptional results. However, the challenge lies in managing fluctuating costs, as commissions may significantly increase during peak performance periods.
Choosing between these two models depends on your organization’s priorities—financial predictability or motivating sales teams to maximize their potential. Many companies succeed with hybrid approaches, setting thresholds that balance motivation with cost control.
Examples of Different Pay Mix Structures in OTE
OTE plans often follow a typical ratio of 65% base salary and 35% commission, but pay mixes vary significantly. Here are some examples, starting with purely commission-based structures (base salary/commission):
1) 0/100: This pay structure is entirely commission-based, without base salary, and is suited for independent, highly-driven salespeople. High-end department stores often use this model, offering commissions ranging from 5% to 10% on each product sold.
2) 50/50: This balanced pay mix combines a base salary and commission equally, motivating sales reps to meet and exceed quotas while providing financial security through the base salary. This setup allows you to assess performance and adjust the pay mix.
3) 70/30: This mix is slightly less aggressive and emphasizes base salary more. It's ideal for customer success managers who balance customer satisfaction (CSAT) and upselling targets. It's also commonly used in industries with longer sales cycles, such as telecommunications and financial services.
4) 90/10: Offering greater financial stability with a larger base salary, this mix is best for roles where sales are not the primary responsibility. It's a good fit for employees in support functions, like finance or customer service, who may need just a small incentive to contribute to closing deals when possible.